Privacy Policy

At Asia for Real, we take very seriously the privacy of the people who contact us, request information, ask for a quote or contract our services. This policy describes how we process personal data through the website and the different contact channels.

1. Data controller
Controller: Travel Asia for Real, S.L.
Trade name: Asia for Real
Tax ID (NIF/CIF): B55464853
Registered office: Passeig Torras i Bages 29. 08030 Barcelona, Spain
Email: info@asiaforreal.com
Telephone: +34 722 60 58 49
Business activity: Travel agency / organisation and marketing of travel services
Administrative status: Travel agency registered in Catalonia
Supervisory authority: Generalitat de Catalunya
Registration details: Registered with the Commercial Registry of Barcelona, sheet B-616333, folio 1, entry 1, dated 29 May 2024.
Trade association: Travel agency associated with ACAVE

2. What data we process
We may process the following categories of personal data:

identification data, such as first name and surname;
contact data, such as telephone number, WhatsApp and email address;
data included in quote request forms;
data relating to the requested trip, such as destination, dates, budget, preferences, comments and traveller needs;
data derived from communications maintained by email, telephone, WhatsApp or other channels;
browsing and website use data, including cookies;
data necessary for the formalisation, management and follow-up of reservations or contracts, where applicable.

3. Purposes of the processing
We process personal data for the following purposes:

to handle enquiries, requests for information and quote requests;
to contact the interested person by telephone, email, WhatsApp or other indicated means;
to design personalised travel proposals;
to manage reservations, contracts, payments, incidents and customer service;
to comply with legal, accounting, tax and sector-specific obligations;
to manage complaints, enquiries or the exercise of rights;
to improve the functioning of the website, analyse browsing and performance, where there is a sufficient legal basis;
to send our own commercial communications about similar or related services, only where there is consent or another valid legal basis.

4. Legal basis for the processing
The legal bases that allow us to process the data are:

the consent of the data subject, when they fill in forms, accept the privacy policy or authorise certain communications;
the application of pre-contractual measures, when they request a quote or travel proposal;
the performance of a contract, when they contract a service with Asia for Real;
compliance with legal obligations, when processing is necessary to comply with tax, accounting, consumer, tourism or security obligations;
legitimate interest, where legally applicable, for example to handle enquiries related to requested services, prevent fraud or defend claims, always with respect for the rights and freedoms of the data subject.

5. Mandatory or optional nature of the data
The forms shall indicate, where applicable, which data are mandatory in order to properly handle the request. Refusal to provide certain data may prevent the management of the enquiry, the quote or the contracting process.

6. Recipients of the data
The data may be communicated to:

technology and web hosting providers;
email, CRM, messaging or web analytics providers;
financial institutions or payment gateways, where applicable;
tourism providers necessary for the performance of the contracted trip or service, such as hotels, inbound operators, carriers, insurers or excursion companies;
public administrations, bodies and authorities where there is a legal obligation;
legal, tax or accounting advisers, where necessary.

7. International transfers
Certain providers or service providers linked to travel management may be located outside the European Economic Area.

Where there is an international transfer of data, Asia for Real shall seek to ensure that it is carried out with appropriate safeguards and only where necessary for the performance of the requested or contracted service, or where another valid legal basis exists.

8. Retention period
Personal data shall be retained:

for the time necessary to handle the enquiry or request;
while the pre-contractual or contractual relationship is maintained;
for the legally required periods to address legal, tax, accounting or consumer liabilities;
until the data subject requests its erasure, where the processing is based on consent and there is no other legal basis justifying its retention.

Data used for commercial communications shall be retained until the data subject withdraws their consent or chooses not to continue receiving them.

9. Rights of data subjects
The data subject may exercise, where applicable, the following rights:

access;
rectification;
erasure;
objection;
restriction of processing;
portability;
withdrawal of consent at any time, without this affecting the lawfulness of the prior processing;
lodging a complaint with the competent supervisory authority if they consider that the processing does not comply with the regulations.

To exercise these rights, a request may be sent to:

Email: info@asiaforreal.com
Postal address: Passeig Torras i Bages 29. 08030 Barcelona, Spain

The request must sufficiently identify the applicant and indicate the right they wish to exercise.

10. Minors
Asia for Real’s services are not specifically directed at minors acting on their own behalf. If data of minors are provided in the context of a travel request or contract, such data must be provided by their father, mother, guardian or legal representative, or with the corresponding legal authorisation.

11. Security
Asia for Real adopts reasonable technical and organisational measures to protect personal data against loss, unauthorised access, alteration or improper disclosure, taking into account the state of the art, the nature of the data and the associated risks.

12. Cookies
The website uses its own and third-party cookies. More information can be found in the Cookies Policy.

13. Commercial communications
Asia for Real shall only send commercial communications by electronic means when:

the data subject has expressly consented; or
there is a prior contractual relationship and the communications refer to similar own services, under the terms permitted by the applicable regulations.

In any case, the recipient may object or unsubscribe at any time in a simple and free manner.

14. Updates to this policy
Asia for Real may update this Privacy Policy to adapt it to regulatory changes, criteria of supervisory authorities, technical changes to the website or modifications to the processing carried out. The current version shall be the one published on this website at any given time.

Date of last update: 09/04/2026